Feedback

We need a way to pull PTO in Financial Cents into QuickBooks as PTO rather than regular hours.

We are hoping to switch to time tracking within FC to eliminate using our Tsheets through Quickbooks and run reports for hours worked (we have a few employees paid by the hour). How do we track firm/admin time that's not allocated to a client?

We would love the ability to have the system round time entries to the nearest or next 15 minute increment. We have noticed this works if exporting to billing and the setting is turned on, but we would like to have the option to have the actual time entries rounded up. Our previous platform did this and it is something we are manually having to do now.

For there to be a warning or some type of stop that requires a team member to record notes before the client timer is closed. I know it can be done at the beginning, but sometimes when it is a clean up project and not sure how much is going to get worked on, it is easier to leave the notes blank and enter them at the end

I would like to see an option at a client level that can default to Non Billable. I would like to have My Company always be NON Billable as I am marking everything this way in QB as it comes over as billable. My team doesn't always mark the time as unbillable.

I'd like to be able to adjust the start time of a timer. Often I will start working on a task and realize that I forgot to start my timer. When I do start it, it would be handy to be able to adjust the starting time to when I actually started working on that task. Currently I have to make a manual entry for the missed time.

Please consider adding a notification when the budget is almost used up or has just been exceeded. Currently, we need to check manually to see how many hours are left. A notification that includes the remaining hours would be extremely helpful and would significantly improve our workflow.

On the top overview bar, it would be great if the timer can also display the current client/task that is being worked on without being on the time tracking pages so that if swapping between clients and tasks, we can figure out whether we have selected or swapped successfully without having to client to a new page. But not just to display tasks, but also to have the option to select the type of tasks detail to show. Because this could create a very long line of text on the top, it might be nice to have the option to show certain parts of the information such as clients and tasks as "nick names" when showing on the overview bar throughout the website. For instance, instead of displaying CLIENT NAME - TASK ABC - SUBTASK 1/2, there is an option to create nicknames that can shorten it down to (Client)(ABC)(ST1). Additionally, it would be nice to have a count down timer instead of just a count up timer. That way we can allocate specific amount of time to work on a task and see the time elapse without using additional tools. One option to avoid missing out on time tracking (forget or suddenly no internet access) is to have the pomodoro timer log the time to the client, and an option (that can turn on and off) that if no additional input/instructions to time tracking after the 5 minutes the pomodoro expires, the timer changes to a count up timer and continues tracking time to that same client/task or to another pre-set client/task. (ie: I am heading out of the office to do some administrative work, and then I will meet a client at a specific appointment time)

Since we have not been able to merge duplicate clients, I have had to mark dupes "inactive" but time has been tracked to some of those. The "Time Tracking" reports should have a filter option to include active and inactive clients then so I can see accurate time tracked.

Once a timer starts, the client and project it's assigned to can't be changed. I regularly start a time planning to tackle one project and then as I'm navigating to that project, see an unread email or coworker question that needs addressing. I should be able to change the client & project as soon as I change course. Right now, I have to wait until I've stopped the timer and then find the time entry on a report and edit it after the fact.