Changelog

Follow up on the latest improvements and updates.

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We've made a couple of improvements this past week:
  • Retainers!
  • Task reference link in Team Chats
  • Copy button on Client Vaults
  • Additions to
    Task
    view
Retainers
Our retainers feature is now out of beta and is live to all accounts! With retainers, you can:
  • Set a Service Item as a "Retainer"
  • Add those Retainer Service Items to an invoice to either collect the retainer or bill against the retainer (using a negative line item)
  • Check to see how much credit is left in the retainer via the
    Client Details > Billing
    page
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Task Reference Link in Team Chats
If a team member comments directly on a task, you can now click on the task name to open up its details directly from the Team Chat page:
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This makes it easier to get extra details on a comment directly from within the team chat!
Copy Button on Client Vault
We've implemented a "copy" button on the
Client Vault
to make it easier to grab the information you need with a single click:
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No more having to click to highlight and then copy the text!
Additions to
Task
View
On the
Workflow > Tasks
view, we've added:
  • An additional filter for
    Client Groups
  • A column for
    Actual/Budgeted
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That way, you can better fine-tune the tasks that appear on this page.
We've released one major feature this week: the
Payments
Report!
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The
Payments
report supports reconciliation of received payments by showing you the client, invoice paid, payment amount, and more.
Additionally, you can filter the results by:
  • Payment Date
  • Client Groups
  • Client Assignee
We look forward to your feedback on this new report!
We've made several updates this past week. These are:
  • Client Audit Logs
  • Improvements to the
    Unbilled
    Experience
  • Additional columns on the
    Invoices
    Export to Support Reconciliations
Client Audit Logs
We now have a
Client Audit Log
on projects!
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Under
Actions > Client Audit Log,
you can now see whenever your client viewed a list of sent client tasks or was sent a Reminder email. In a future release, we plan to add additional events to the log, so stay tuned!
Unbilled Improvements
We made two changes to the
Unbilled
feature to increase the efficiency of creating accurate invoices:
  • More Columns on Time Entries.
    We added columns for
    User
    and
    Notes
    on the
    Unbilled
    report so that you can have a clear picture on what the time entry was for before adding it to an invoice
  • Total Selected Time Calculation.
    Within the invoice, we added a line for "Total selected" so that you can easily see how much total time you are adding to the invoice before doing so.
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Additional Columns on the
Invoice
Export
We added the following columns to the export on the
Invoices
page to better support reconciliations of payments made through Financial Cents:
  • Last Payment Method
  • Last Payment Date
  • Refund Amount
  • Manual Payment Notes
You can find these additional columns on the report generated via
Billing > Invoices
and clicking on the "Export" icon
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We've released several new features this week:
  • Retainers [🧪
    Beta
    ]
  • Mark Invoices as Internal
  • Proposal Tokens
  • Display user who completed a Client Task
Retainers [🧪Beta]
We've built a Retainers feature that is now available as a
closed beta
. This means that the feature is available to users who request access and might have some bugs. If you'd like to join the closed beta and help us test out this feature, please reach out to our Support Team.
Mark Invoices as "Internal"
Invoices can now be marked as "Internal", meaning that they won't be sent to the client via an email nor available for viewing on the client portal, giving your firm more control over what clients can see and access.
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Proposal Tokens
You can now customize your proposals using the following tokens in the
Intro Message
and
Terms & Conditions
sections of proposals:
  • Client Name (e.g. the name of the business)
  • Contact Name (e.g. the specific people you're sending the proposal to)
  • Contact Address
  • Contact Phone
If a client has multiple contacts on it, we utilize the address and phone number of the first default contact. If there is no default contact, then we instead use the address and phone number of the first signatory that has this information.
Display User who Completed a Client Task
We now display the name of the user (be it client or team member) who marked a Client Task as "Done".
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❗Please note:
Client tasks that were marked as "Done"
before
this release will not have the user information -- only client tasks marked as "Done" moving forward will.
We've released several enhancements this last week. These are:
  • Tax Code Improvements
  • Manage Client SMS Settings
  • Option to Turn Off Payment Confirmation Emails
  • Push Updates to Proposal Templates when Service Items are Modified
Tax Code Improvements
You can now do the following with your tax codes:
  • Select a Default.
    By going to
    Billing > Settings
    and scrolling down to
    Invoice Preferences
    , you can set a default tax code for all new invoices, reducing the number of clicks needed to properly account for taxes on new invoices.
  • Edit Custom Tax Codes.
    Previously, once a tax code had been created, you were unable to edit it. Now, we allow for editing of tax codes that were created within Financial Cents. ❗
    Note:
    Tax codes imported from QuickBooks Online must still be edited from QuickBooks Online.
  • Archive QuickBooks Online Tax Codes.
    You now have the ability to archive tax codes imported from QuickBooks Online within Financial Cents. This lets you clean up the available tax codes to be used for applying to invoices so that your team members don't accidentally select the wrong code.
Manage Client SMS Settings
On each contact of the
Client Details
page, your team now has the option to manage your client's phone number for SMS notifications.
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The phone number placed here is the one that Financial Cents will use to send Two-Factor Authentication codes, reminders to complete tasks, invoice notifications, and proposal notifications (if the SMS Delivery Method option is selected). This gives your firm more control over the phone number used for client communication.
Option to Turn Off Payment Confirmation Emails
Now you can control if you'd like a confirmation email to be sent to your client contact whenever an invoice has been paid. Under
Billing > Settings > Notifications,
toggle on or off these email notifications under
Payment confirmation email
.
Ability to Update Proposal Templates when Service Items are Modified
If you modify a Service Item that is currently in use on a Proposal Template, you now have the option to push those changes to the template.
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This helps keep your Proposal Templates up to date with any changes made to the corresponding Service Items.
This week, we've made the following improvements:
  • Exclude option for tag filters
  • Improved visibility on invoices set to auto charge
"Exclude" Option for Tag Filters
On both the
Workflow > Projects
and
Workflow > Tasks
page, you can now exclude specific tags from your search results.
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With the "Exclude" option, you can now remove projects or tasks from your view that are "Waiting on Client" or any other tag that you don't want to see, giving your firm more control over what appears on your
Workflow
pages.
Improved Auto Charge Visibility
We've made a couple of changes to make it easier to manage invoices set to auto charge. These are:
  • Missing Payment Method.
    If you've set an invoice to auto charge but the client is missing a payment method, we now display an icon on the
    Invoices
    page so that you can quickly see invoices that need correction.
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  • Additional Filters.
    We also added two filters on the
    Invoices
    page so that you can quickly locate invoices of interest. In particular, you can now filter by both
    Payment Method
    and
    Collection
    to see if the client has a payment method on file and/or see if the invoice is set to auto charge or not, respectively.
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You now have the ability to create and use ✨
credit memos
✨ in your Financial Cents account. If a client overpaid for a service, requested a credit on their account, or you need to make any other adjustments to paid invoices, you now have additional flexibility to handle these situations via credit memos.
With credit memos, you can:
  • Create a credit on a client's account
  • Apply that credit to existing or future invoices
  • Choose to manually apply or auto apply the credit
To start using credit memos, go to the
Client Details > Billing
section, scroll down towards the bottom, and click
Add credit memo
.
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Once created, you can then apply towards existing or future invoices to reduce the amount owed by your client.
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Read more about Credit Memos here!
We've made several updates this week:
  • Bulk actions on proposals 🎉
  • Additional option to send proposals via text
  • Filter on the Time Tracking report for Invoiced vs. Not Invoiced
Bulk Actions on Proposals
You can now create, delete, and send proposals in bulk! To create many proposals at once, simply go to
Create > Proposals
, select the list of clients, and click "Next".
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This streamlines processes by allowing you to send the same proposal to many clients all at once with just a few clicks.
If you're not ready to send the proposals, you can instead create drafts for all the selected clients. Draft proposals can then either be sent or deleted in bulk:
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Send Proposals via Text
When sending proposals in either bulk or one-by-one, you have an additional option to notify recipients via a text message.
Similar to invoices, selecting the SMS option will send a text to the selected client(s) with a link to the proposal in their portal.
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If a client doesn't have a phone number on file, you can add it directly from within the proposal when one client is selected. If multiple clients have been selected, then we default to sending via an email if no phone number is present.
This makes it easy to notify your clients using the method that works best for them!
Billing Status Time Tracking Reports Filter
We have one, new filter on the Time Tracking reports called "Billing Status". This lets you view tracked time that has been invoiced or not.
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Additionally, we added a column to the export for the Detailed Time Tracking Report called "Billed" so that you can do any additional filtering and/or analysis. This gives your team the information you need in order to make informed decisions.
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We've released the following changes this week:
  • Cancel payments that have been manually marked as "Paid"
  • Mark certain fields in the Timer as "Required"
  • Create manual time entries
    while also
    still recording time
  • Send SMS notifications when sending clients an invoice
💰Cancel Manual Payments
For payments that have
manually
been "Mark as Paid", you can now mark as "Cancelled". For example, if a client pays via check, and that check doesn't clear, your firm now has a way to notate that on the relevant invoice!
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We record the person who cancelled the payment, the datetime at which they did so, as well as the reason given by the user (which can be seen by hovering over the label "Cancelled").
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Cancelling the payment changes the status of the invoice itself to "Overdue" or "Outstanding", depending on the due date.
🕑Time Tracking Updates
We've made two time tracking updates this week! In particular:
  • Create manual Time Entries while the Timer is Running.
    Now you can create manual time entries while the timer is actively running, meaning that you can do things like accurately track admin time spent on entering in your time.
  • Required Time Entry Fields.
    Under
    Settings > Company
    , control which fields MUST be filled out before a timer can start or a time entry can be entered. This helps reduces the number of time entry errors by requiring your team to fill out all needed information.
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💬 SMS Option for Invoice Notifications
When sending an invoice to a client, you now have the additional option to notify them via a text message.
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Selecting this option will send a text to the phone number tied to the selected client(s) with a link to the invoice in their portal.
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This makes it easy to send invoices to your clients with their preferred method (email and/or text). Lastly, if the selected contact doesn't yet have a phone number on record, you can quickly add directly from the invoice.
We've made additional improvements to our email integration 🎉 In particular:
  • Improved Load Times
    . We've tweaked some things "under the hood" to greatly reduce the load time of the Inbox page and any search results. Now, clicking to view your Inbox or searching should quickly load.
  • Folder Support (Outlook)
    . Previously, Outlook integrations could only load emails directly from the "Inbox" folder in Outlook. Now, we're able to load
    all
    emails, regardless of which folder they have been stored in.
  • Improved Search.
    Searching now looks through
    all
    of your emails, regardless of which folder or tab they are in. Additionally, searching looks through the subject line, senders, recipients, and body text so that you can more easily locate specific messages. Lastly, if we perform a search and cannot find an exact result, our search feature will look again and return results that are close. In other words, if you typed to search "Erric" but meant to put "Eric", our search feature will help you out!
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