Amanda AparicioThank you for your reply. May i know where exactly it is located? Because a client uploaded files 2 days ago, Nov 11th, we even downloaded the files the same day, however the files did NOT indicated these files had been downloaded. Please view attached.

Amanda Aparicio I see what you mean as far as when we send files to clients, which is great - but I would like to also see when and who in the office downloaded the files received from the Client Task and ideally by looking at the list of documents, not searching through the audit log.

This would help monitor our team and that the person responsible for documents have done what they need. Especially when we have multiple team members collaborating on the same project and only one team member can be the representative on the Client Task.

Carrie Ma, the Client Audit Log can be found under the menu on the project (see screenshot). Do note that this will only show activity, so if someone internally downloads the file, nothing will appear on the log.

Do correct me if I'm wrong, but it sounds like you're looking for something similar to what Lindsey Denson described?

Amanda Aparicio Hi, thanks for the details. Yes, similar to Lindsay Denson, but she is more specific, which is something that I'd like to know as well: if it's possible to see who downloaded the client files, when, and by viewing the document list rather than searching the audit log. Also, here in the Client Audit Log does not mention which file has been downloaded (please view attached picture).

Carrie Ma, got it! I'll share with our team in that case. For the Client Audit Log, do note that this only shows if the file was downloaded by the (not internal users). It does sounds like, however, that it would be of use to have internal user information as well though!

To both you and Lindsey Denson: Out of curiosity, what's the use case you're imagining for having this information? How do you intend to use this info?

Amanda Aparicio clients sometimes upload more than 100 documents at once and then add one extra document later (like just few hours later) after we have downloaded the 1st batch. After downloading the first batch, it can be very time-consuming to find that single untouched document, especially since clients are often unresponsive when we need to identify which one exactly.

Amanda Aparicio Exactly like Carrie Ma said as far as client uploads some docs, then more later. But also, if there is more than one team member on the project, if I can see that another team member has already downloaded/started work then I do not need to spend my time doing so.

Also, as management, it would be good to see if team members responsible for retrieving documents have done so.