Receiving notifications when clients send chat message to someone not listed on client/project.
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Jennifer Sanders
I am the firm admin. A client sent me a chat message, and I was not notified. I am guessing this is because I am not assigned to this client in FC. This presents a problem, because I do not want to be assigned to all the clients.
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R
Ronnice Terry
We have this same issue, but the difference is, I am assigned to all clients. I still don't get notifications if the client starts a new chat and I am not listed on that chat. It's one of our biggest problems, as prompt responses to client communication is one of our priorities.