T
Terri Evans
Please put this at the top of your list!!! After sending a proposal to a client and getting their preferred payment on file, THEN they give us access to their QBO file and this creates a duplicate. The MEC features are in the connected QBO client, but the proposal and billing info is in the non-connected client. This also makes the invoicing a total pain because time is logged by workers in both clients, not knowing which one to use. It also interrupts the ability to add clients tasks in a workflow, because if the workflow is not in the QBO-connected client, then you can't send them uncat transactions to classify. It's not appropriate to ask a client for preferred payment methods during a proposal, and then have to ask the to do it again in their QBO-connected client file. It looks unprofessional, as if we have messed things up on our end. PLEASE MAKE THIS A PRIORITY!
S
Sarah Curran
would love this
S
Steven Perry
This is a very important feature that should be very high on the to do list.
M
Michelle Miele
Agree this is important, I keep having so many duplicates because of QBO.
T
Terri Evans
Please put merging duplicate clients at the top of your list. If we create a client in order to send them a proposal, and THEN they accept and give us access to their QBO file, we now have 2 clients with the same name - one with the signed proposal and the other with the QB connection. It would be much better to have all of this information in one client altogether.
Autopilot
Merged in a post:
Merging Client Profiles
B
Brandy Ciaccia
There needs to be a way to merge clients, marking inactive is not sufficient enough as I want to see any and all notes and time tracked for clients and unfortunately sometimes a client is created more than once - like with a nickname
A
Amy Caldwell
In QuickBooks, if you rename a vendor, customer, etc the exact same as another (including capitalization and punctuation) it asks if you want to merge the two. It would be so helpful in FC too!
B
Brandy Ciaccia
yes, merging clients would be so helpful - especially to keep any items added to each profile or time tracking information
J
Jodelle Dorville
A merge option would definitely be useful!!!
D
Dwayne Squires
Yes PLEASE. A merge option would help us clean up things and save valuable time.
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