Inactivity Logout
R
Ria Kroesbergen
Logging out due to inactivity has recently been changed to a shorter time and I'm having to log in multiple times a day. I would like this to be added to settings so I have control over the timing that coincides with my workflow.
Log In
R
Ria Kroesbergen
Thanks for your reply! I do not have the Remember Me box checked and my browser is not set to clear cookies.
Amanda Aparicio
Ria Kroesbergen, I double checked, and we didn't release any change on the timer for inactivity recently.
In case it's helpful, if "Remember Me" is checked when you log in, inactivity shouldn't sign you out at all. It's usually ticket on by default, but if your browser is set to clear cookies, then "Remember Me" will be undone.
Could you kindly confirm "Remember Me" is checked off? And that your browser hasn't been set to clear cookies? Let me know if you'd like me to loop in our support team instead!